Damascus Steel Oryx "Highly Commended" at David Shepherd's Wildlife Artist of the Year

Refund Policy


Returns

  • Our return policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error, cannot be returned.
  • Any item that is returned more than 14 days after delivery will not be eligible for a refund.


Refunds

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be arranged.


Late or missing refunds 

If you haven’t received a refund yet please contact us at stevierew@hotmail.co.uk.